This position is part-time, 16-25 hours/week.
Applicants must be able to work Tuesday and Thursday from 10 am to 7 pm and occasionally Friday from 7 am to 4 pm.
Medical Receptionist duties:
- Serve patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
- Welcomes patients and visitors in person or on the telephone. Also answering or referring to an inquiry.
- Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Keeps patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
- Ensures availability of treatment information by filing and retrieving patient records.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Obtains revenue by recording and updating financial information, recording and collecting patient charges, controlling credit extended to patients, and filing, collecting, and expediting third-party claims.
- Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
- Maintains operations by following policies and procedures and reporting needed changes.
- Contributes to team effort by accomplishing related results as needed.
- Basic understanding of healthcare insurance, workers’ compensation, and Medicare. Also helpful with Authorization for Insurance companies
- Maintain the copies for patient forms, folders, and general tasks as recommended.
Medical Receptionist Skills / Qualifications:
- Multi-tasking
- Flexibility
- Telephone skills
- Customer service
- Time management
- Organization
- Attention to detail
- Scheduling
- Word processing
- Professionalism
- Quality focus
- Insurance Authorization
Education, Experience, and Licensing Requirements:
- Familiarity with phone systems
- Previous experience with WebPT, if possible (but not required)
- Customer Service
- Computer/Technology/EMR systems
- Scheduling Patients
- Medical Terminology
- Referrals
Job Type: Part-time
Pay: $16.00 - $17.00 per hour
Benefits:
- Flexible schedule
- Paid time off